Privacy Policy

Description of how Teknonorm collects, uses, and protects the personal data of the portal's users.

1. Data We Collect

We collect data you provide directly, such as when you fill out a contact form, subscribe to a newsletter, or contact us for support. This may include:

  • First and last name
  • Email address
  • Phone number
  • Company name and position
  • Your message or request

Automatically, we collect certain technical data through cookies and similar technologies when you visit the site. This includes IP address, browser type, pages visited, and session duration.

2. Purpose of Data Processing

We process your personal data based on legitimate interest and, where applicable, your consent, for the following purposes:

  • To respond to your requests and questions related to our technical standardization and metrology services.
  • To send you relevant information, newsletters, or updates about technical resources and regulatory changes.
  • To improve the functionality, security, and content of the Teknonorm portal.
  • To comply with legal obligations in the field of data protection.

Cookies and Similar Technologies

We use strictly necessary cookies for the site's operation and analytics cookies (e.g., Google Analytics) to understand how the portal is used. You can manage your cookie preferences in your browser settings.

3. Sharing Data with Third Parties

Your data is not sold, rented, or traded. We may share it only in the following limited situations:

  • With technical service providers (e.g., hosting or analytics services) who help us operate the site, under strict confidentiality obligations.
  • When necessary to comply with a legal obligation or a court decision.
  • In the event of a company reorganization (such as a merger or acquisition), the recipients will assume the same confidentiality obligations.

Data may be processed outside the European Economic Area (EEA), but only to countries with an adequate level of protection recognized by the European Commission or with appropriate contractual guarantees.

4. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access: to request a copy of your personal data that we hold.
  • Right to rectification: to correct inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten"): to request the deletion of your data, under certain conditions.
  • Right to restriction of processing: to request a limitation on how we use your data.
  • Right to data portability: to receive your data in a structured, commonly used format.
  • Right to object: to object to certain types of processing based on legitimate interest.
  • Right to withdraw consent: at any time, for processing based on consent.

To exercise these rights or to file a complaint, please contact us using the details below. We respond within 30 days.

5. Security and Contact

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no internet transmission or electronic storage system is 100% secure.

Data Protection Contact

For any questions regarding this privacy policy or to exercise your rights, you can contact the Data Protection Officer:

This policy was last updated on May 15, 2024 and may be revised periodically. Changes will be published on this page.

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